After a somewhat disastrous few days of PR, Blizzard announced that they would not be requiring real names be used on the forum. As I mentioned in my post earlier this week, I felt the move to real names in the forum was an unwise idea. Blizzard’s decision to listen to their users and use a different approach to address the forum problems was a smart move. It showed that they do, in fact, listen to their users when push comes to shove. While some users feel like Blizzard’s move was merely a hollow victory given some of the other ongoing issues (e.g. EULA complaints), I’m hoping that this is a continuance of their social technologies learning curve.
